Unum’s Employee Assistance Programme, LifeWorks, has been enhanced, offering new perks and savings, and a wealth of tools and support. Here’s what’s now available.

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As an embedded benefit for our Group Income Protection, Critical Illness and Life customers, Unum LifeWorks provides employees – and employers – with 24/7 access to its suite of work and life support services, at no extra cost.

Now, as the first stage in our commitment to develop and deliver an enhanced service proposition to our customers, LifeWorks offers new features to further improve employee wellbeing , plus a range of employee perks and savings.

What is it?

Put simply, Unum LifeWorks is a support service for all Unum customers.

It offers:

• Confidential 24-hour telephone line
• Counselling and coaching, available face-to-face or by phone for Group Income Protection customers for a pre-set number of sessions
• Advice and support on financial, childcare, eldercare, wellbeing and education issues
• Employee support assessments
• Line manager support for the employer
• Downloadable information and online resources
• Connections to organisations in the local community to help address specific needs

LifeWorks has provided support for thousands of people. Between 1st December 2016 and 30th November 2017 alone, there were 12,610 calls to LifeWorks relating to issues such as mental health, legal advice, and elder and childcare¹.